# CloseReply — AI Email & SMS Agent for Local Businesses > CloseReply auto-replies to every inbound email and SMS lead in under 60 seconds, 24/7. No missed leads, no manual work. Built for HVAC, plumbers, real estate, dental, law firms, gyms, mortgage brokers, and car dealerships. ## What CloseReply Does CloseReply is an AI agent that connects to your Gmail inbox and Twilio SMS number. When a new lead emails or texts your business, CloseReply reads the message, understands the context, and sends a professional reply from your actual Gmail address — all within 60 seconds, around the clock. ## Key Features - AI Email Agent: Replies from your real Gmail address, not a bot address - AI SMS Agent: Handles inbound texts on your existing Twilio number - Conversation Memory: Remembers past emails from the same customer - Sentiment Detection: Flags angry or urgent emails for immediate human attention - Business Hours Mode: Sends custom off-hours replies - Smart Escalation: Alerts you via SMS when AI can't handle a complex case - Auto Follow-Up: Sends follow-up if customer doesn't reply within 24 hours - Multi-Inbox: Connect multiple Gmail accounts for different team members ## Pricing - Starter: $149/month — Email auto-reply, Gmail connection, dashboard - Growth: $299/month — Adds SMS agent, conversation memory, sentiment detection, business hours mode - Pro: $499/month — Adds smart escalation, auto follow-up, multi-inbox, priority support - All plans: 7-day free trial, no contracts, no setup fee, cancel anytime ## Industries Served HVAC, Plumbers, Real Estate Agents, Dental Clinics, Law Firms, Car Dealerships, Gyms & Fitness, Mortgage Brokers, Electricians, Insurance Agents ## Why CloseReply vs Competitors - vs Podium: CloseReply starts at $149/mo vs Podium's $399+/mo. CloseReply replies from your real Gmail; Podium uses its own number. - vs LeadTruffle: CloseReply covers email + SMS. LeadTruffle focuses on voice + SMS for home services only. - vs Hatch: CloseReply has transparent pricing starting at $149/mo. Hatch is enterprise-only with opaque pricing. - vs Smith.ai: CloseReply is fully automated AI — no per-minute human charges. ## How It Works 1. Connect your Gmail via one-click OAuth 2. Add your business info (services, pricing, tone, hours) 3. Every inbound lead gets a reply within 60 seconds 4. You wake up to warm, qualified leads ready to close ## Common Questions - Does it work with Gmail? Yes, direct OAuth connection to your real Gmail account. - Does it work with other email providers? Gmail currently. Outlook coming soon. - What industries does it support? Any local business receiving leads via email or SMS. - Is there a contract? No. Month-to-month, cancel anytime. - How fast does it reply? Under 60 seconds, 24/7 including weekends and holidays. ## Pages - Homepage: https://closereply.com/ - Industries overview: https://closereply.com/industries - HVAC: https://closereply.com/industries/hvac - Plumbers: https://closereply.com/industries/plumbers - Real Estate: https://closereply.com/industries/real-estate - Dental: https://closereply.com/industries/dental - Law Firms: https://closereply.com/industries/law-firms - Mortgage Brokers: https://closereply.com/industries/mortgage-brokers - Car Dealerships: https://closereply.com/industries/car-dealerships - Gyms & Fitness: https://closereply.com/industries/gyms - Electricians: https://closereply.com/industries/electricians - Insurance Agents: https://closereply.com/industries/insurance - Pricing: https://closereply.com/#pricing - FAQ: https://closereply.com/faq - ROI Calculator: https://closereply.com/roi-calculator - Podium Comparison: https://closereply.com/vs/podium - Birdeye Comparison: https://closereply.com/vs/birdeye - Weave Comparison: https://closereply.com/vs/weave - Text Request Comparison: https://closereply.com/vs/text-request - Blog: https://closereply.com/blog