Frequently Asked Questions
What is CloseReply?
CloseReply is an AI-powered Email & SMS agent that automatically responds to your leads — by email and text — within 60 seconds, 24/7. It qualifies them and keeps the conversation going so you never miss a lead again.
How does the 7-day free trial work?
You get full access to your chosen plan for 7 days at no charge. No credit card required during the trial. After day 7, your card is billed unless you cancel.
How do I cancel my subscription?
You can cancel anytime by visiting closereply.com/cancel or emailing support@closereply.com. Cancellations are processed within 24 hours.
What industries does CloseReply work for?
CloseReply works for any business that receives leads by email or SMS — real estate agents, HVAC companies, dental clinics, law firms, gyms, mortgage brokers, car dealerships, and more.
Can I use my existing phone number and email?
Yes. CloseReply connects to your existing Gmail inbox and your existing business SMS number — no new number or email address required.
How fast does CloseReply reply to leads?
CloseReply responds to every incoming email or SMS within 60 seconds — 24 hours a day, 7 days a week, including holidays.