Frequently Asked Questions
What is CloseReply?
CloseReply is an AI-powered SMS agent that automatically responds to your leads 24/7, qualifies them, and books appointments — so you never miss a lead again.
How does the 7-day free trial work?
You get full access to your chosen plan for 7 days at no charge. No credit card required during the trial. After day 7, your card is billed unless you cancel.
How do I cancel my subscription?
You can cancel anytime by visiting closereply.com/cancel or emailing support@closereply.com. Cancellations are processed within 24 hours.
What industries does CloseReply work for?
CloseReply works for any business that receives SMS leads — real estate agents, HVAC companies, dental clinics, law firms, gyms, mortgage brokers, car dealerships, and more.
Can I use my existing phone number?
Yes. CloseReply can connect to your existing business number or provide a dedicated new number for your AI agent.
How fast does CloseReply reply to leads?
CloseReply responds to every incoming SMS within 60 seconds — 24 hours a day, 7 days a week, including holidays.