For Dental Practices
Your front desk is with patients; the phones and inbox aren’t. CloseReply answers new-patient calls and replies to "do you take my insurance?" emails in under 60 seconds — so inquiries become booked chairs, not voicemails.
A missed new-patient inquiry is a recurring revenue stream gone to another practice.
When your team is chairside, new-patient calls roll to voicemail and emails sit unread for hours.
One lost new-patient inquiry isn’t one appointment — it’s years of cleanings, work, and referrals gone elsewhere.
Most "are you accepting new patients?" messages come evenings and weekends when the office is closed.
Prospective patients emailing several practices book with whichever one answers first.
Connect once, then every lead gets answered — day or night.
Connect the practice Gmail and forward your line to CloseReply. No change to your PMS needed.
It replies to inquiries, answers common new-patient questions, and gathers what’s needed to book.
Requests arrive in your inbox and dashboard for the front desk to confirm and slot in the schedule.
The features that matter most for your business.
In dentistry the value of a single new patient compounds over years of visits and referrals, which makes a missed new-patient inquiry one of the most expensive things that can happen quietly at a practice. Yet the front desk physically can’t be chairside and on the phone at the same time.
CloseReply fills that gap. It answers new-patient calls and replies to appointment emails in seconds from your practice inbox, handles the routine questions, and gathers everything needed to book — so your team just confirms.
To keep things compliant and clear, CloseReply focuses on responsiveness and scheduling. It does not give clinical or medical advice, and it never makes treatment claims on your behalf.
It collects the details needed to book — preferred times, reason for visit, contact info — and syncs the request to your calendar for your front desk to confirm. On Growth and Pro it can handle calls as well as emails.
No. CloseReply handles responsiveness, scheduling, and routine questions like hours, location, and new-patient status. It does not provide clinical or treatment advice, and anything clinical is routed to your team.
It can answer from the information you provide (for example, the plans you accept). For specific coverage or eligibility questions it gathers details and hands them to your front desk rather than guessing.
Yes. You keep your number and forward it to CloseReply, and it works from your practice Gmail. There’s no change required to your practice-management system.
Most practices are set up in under 10 minutes — connect Gmail, forward your line, and add your hours, location, and new-patient info.
Let CloseReply answer and book new-patient inquiries 24/7 while your team focuses on the chair.
Start Your Free Trial ↗ 7-day free trial · no contract · cancel anytimeCloseReply responds to and qualifies inbound leads; it does not provide clinical, medical, or dental advice. Pricing and features current as of October 2026 — verify at signup. Results vary by business and lead volume.