Twilio Integration
Let CloseReply answer inbound texts and missed calls on your number — instant AI replies and automatic text-back, so a busy line never costs you a lead.
CloseReply connects to your Twilio number (or a dedicated CloseReply number) to handle inbound SMS and missed calls. When someone texts, the AI replies in seconds; when you miss a call, it texts them back automatically.
It’s the same AI that handles your email — so texts get the same fast, on-brand responses, and anything it can’t handle is flagged to you.
Connect your Twilio number or use a dedicated CloseReply line.
Link your existing Twilio number, or get a dedicated CloseReply number.
Set your number’s messaging webhook to CloseReply so inbound texts reach the AI.
The AI uses your business details and tone for texts, just like email.
Inbound texts get instant replies, and missed calls trigger an automatic text-back.
Inbound texts get an on-brand answer in seconds, 24/7.
Miss a call and the lead gets an instant text so they don’t move on.
Consistent, context-aware responses across text and email.
Anything the AI can’t handle is flagged straight to you.
Yes. You can connect your existing Twilio number by pointing its messaging webhook to CloseReply, or get a dedicated CloseReply number instead.
When you miss an inbound call, CloseReply automatically sends the caller a text so the lead stays engaged instead of calling a competitor. It’s available on the Growth and Pro plans.
For sending business SMS in the US, yes — carriers require A2P 10DLC registration through Twilio. We guide you through it at setup. CloseReply’s email and voice features don’t require it.
Yes. SMS uses the same AI and your same business info and tone, so texts and emails stay consistent, and complex cases are escalated to you.
Connect Twilio and let CloseReply handle your SMS and missed calls automatically.
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