Pricing Guide · 2026
What Hatch costs, what is and isn't published, and when a cheaper, narrower tool is enough.
Hatch is an AI customer-service-rep platform for home services, covering calls, texts and email.
| Plan | Price | What you get |
|---|---|---|
| Standard | Custom quote | Platform fee plus usage |
| Pro | Custom quote | Platform fee plus usage |
| Enterprise | Custom quote | Multi-location and custom needs |
No. All figures are third-party reports. For the live figure, check the Hatch pricing page.
Hatch fits established home-service companies running a field-service CRM with enough lead volume to justify a larger contract.
If your only problem is that leads wait hours for a reply, you may not need a platform this broad. CloseReply does one job: it replies to every email lead in under 60 seconds and answers or calls back missed calls. It does not do review management, team texting, payments or CRM.
| CloseReply | Hatch | |
|---|---|---|
| Entry price | $149 / month | Custom quote |
| Other plans | $299 and $499 / month | Custom quote, Custom quote |
| Free trial | 7 days, no card | Check with Hatch |
| Contract | Month to month | Check with Hatch |
| What it covers | Email lead replies; missed-call callback (Growth); live call answering (Pro) | An AI customer-service-rep platform for home services, covering calls, texts and email |
Hatch does not publish prices. Its pricing page describes a platform fee plus usage and asks you to request a quote. Third-party reviewers report roughly $700 to $1,500 a month on annual contracts. Hatch was acquired by Yelp in early 2026.
No. All figures are third-party reports.
Hatch fits established home-service companies running a field-service CRM with enough lead volume to justify a larger contract.
CloseReply is $149, $299 or $499 a month with a 7-day free trial, no card and no contract. It does one job: replying to email leads in under 60 seconds and answering or calling back missed calls. It does not replace review management, team texting or a CRM.
No credit card and no contract. Connect Gmail, add your business info, and see how it replies to your own leads.
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Prices checked 13 November 2026 against vendor pricing pages and third-party pricing trackers. Figures marked "reported" are not published by the vendor. Prices change; confirm with Hatch before buying. CloseReply is not affiliated with Hatch.