Pricing Guide · 2026
What Smith.ai costs, what is and isn't published, and when a cheaper, narrower tool is enough.
Smith.ai is a phone answering service sold in two forms: an AI receptionist and live human receptionists.
| Plan | Price | What you get |
|---|---|---|
| AI Receptionist: Free | $0 | 25 calls a month |
| AI Receptionist: Pro | From $150 / month | 75 calls; extra calls about $2.50 each |
| AI Receptionist: Enterprise | From $500 / month | 300 calls |
| Virtual Receptionists (human) | $300 / month | 30 calls; extra calls about $11.50 each |
| Virtual Receptionists (human) | $810 / month | 90 calls |
| Virtual Receptionists (human) | $2,100 / month | 300 calls |
Yes. Both products have public pricing pages. For the live figure, check the Smith.ai AI Receptionist pricing.
Smith.ai fits a business that wants a human on the line for complex or sensitive calls, or one with very low call volume that can live on the free AI tier.
If your only problem is that leads wait hours for a reply, you may not need a platform this broad. CloseReply does one job: it replies to every email lead in under 60 seconds and answers or calls back missed calls. It does not do review management, team texting, payments or CRM.
| CloseReply | Smith.ai | |
|---|---|---|
| Entry price | $149 / month | $0 |
| Other plans | $299 and $499 / month | From $150 / month, From $500 / month |
| Free trial | 7 days, no card | Check with Smith.ai |
| Contract | Month to month | Check with Smith.ai |
| What it covers | Email lead replies; missed-call callback (Growth); live call answering (Pro) | A phone answering service sold in two forms: an AI receptionist and live human receptionists |
Smith.ai prices by the call. Its AI Receptionist has a free tier for 25 calls a month, then Pro from $150 a month for 75 calls and Enterprise from $500 for 300 calls. Its human Virtual Receptionist plans start at $300 a month for 30 calls.
Yes. Both products have public pricing pages.
Smith.ai fits a business that wants a human on the line for complex or sensitive calls, or one with very low call volume that can live on the free AI tier.
CloseReply is $149, $299 or $499 a month with a 7-day free trial, no card and no contract. It does one job: replying to email leads in under 60 seconds and answering or calling back missed calls. It does not replace review management, team texting or a CRM.
No credit card and no contract. Connect Gmail, add your business info, and see how it replies to your own leads.
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Prices checked 13 November 2026 against vendor pricing pages and third-party pricing trackers. Figures marked "reported" are not published by the vendor. Prices change; confirm with Smith.ai before buying. CloseReply is not affiliated with Smith.ai.