Pricing Guide · 2026
What Ruby costs, what is and isn't published, and when a cheaper, narrower tool is enough.
Ruby is a live virtual receptionist service staffed by people.
| Plan | Price | What you get |
|---|---|---|
| 50 minutes | $250 / month | About $5.00 a minute |
| 100 minutes | $395 / month | About $3.95 a minute |
| 200 minutes | $720 / month | About $3.60 a minute |
| 500 minutes | $1,725 / month | About $3.45 a minute |
Yes. The four main plans are on Ruby's pricing page; overage rates are in its help centre. For the live figure, check the Ruby plans and pricing.
Ruby fits law firms and professional practices that want a trained person answering every call and can pay per minute for it.
If your only problem is that leads wait hours for a reply, you may not need a platform this broad. CloseReply does one job: it replies to every email lead in under 60 seconds and answers or calls back missed calls. It does not do review management, team texting, payments or CRM.
| CloseReply | Ruby | |
|---|---|---|
| Entry price | $149 / month | $250 / month |
| Other plans | $299 and $499 / month | $395 / month, $720 / month |
| Free trial | 7 days, no card | Check with Ruby |
| Contract | Month to month | Check with Ruby |
| What it covers | Email lead replies; missed-call callback (Growth); live call answering (Pro) | A live virtual receptionist service staffed by people |
Ruby sells receptionist minutes in monthly bundles: $250 for 50 minutes, $395 for 100, $720 for 200 and $1,725 for 500. That works out to roughly $3.45 to $5 a minute, and minutes over the bundle are billed at a higher overage rate.
Yes. The four main plans are on Ruby's pricing page; overage rates are in its help centre.
Ruby fits law firms and professional practices that want a trained person answering every call and can pay per minute for it.
CloseReply is $149, $299 or $499 a month with a 7-day free trial, no card and no contract. It does one job: replying to email leads in under 60 seconds and answering or calling back missed calls. It does not replace review management, team texting or a CRM.
No credit card and no contract. Connect Gmail, add your business info, and see how it replies to your own leads.
Start Your Free Trial ↗Podium pricing · Birdeye pricing · Weave pricing · Text Request pricing · Smith.ai pricing · GoHighLevel pricing · Thryv pricing · Hatch pricing
Prices checked 13 November 2026 against vendor pricing pages and third-party pricing trackers. Figures marked "reported" are not published by the vendor. Prices change; confirm with Ruby before buying. CloseReply is not affiliated with Ruby.