Email Agent

How the Email Agent Works

1. Connect your Gmail in one click

CloseReply links to your inbox through secure Google OAuth — no forwarding rules and no new email address to manage.

2. It reads every inbound email

The moment a lead emails your business, the Email Agent reads the message and understands the context of what they're asking.

3. It writes a human-like reply from your business info

Using the services, pricing, tone, and hours you set up, CloseReply drafts a natural reply — not a canned template.

4. It sends from your real Gmail address

The reply goes out from your actual inbox in under 60 seconds, so the customer thinks you personally replied — and they can reply straight back to you.

5. Everything logs to your dashboard

Every conversation is saved with full history, so you can see exactly what the AI said and step in whenever you want.

On higher plans the Email Agent gets more powerful: it can remember past threads with a customer (Conversation Memory, Growth and above) and send an automatic nudge when a lead goes quiet (Auto Follow-Up, Pro). The core email auto-reply above is included on every plan, starting with Starter.

Why It Matters

Research shows 78% of buyers go with whoever responds first. Most local businesses lose leads not because their service is worse, but because a competitor replied while they were on a job, asleep, or closed for the weekend.

The Email Agent removes that gap entirely. Every inbound email gets a real, on-brand reply within 60 seconds, 24/7 — from your own address, so it reads like you sat down and answered it personally.

For a typical local business, missing just three leads a month can mean $5,000–$30,000 in lost revenue depending on your industry. Replying first, every time, is the cheapest way to win more of the jobs you're already paying to generate.

Frequently Asked Questions

Does the Email Agent work with my existing Gmail?

Yes. It connects directly to your Gmail through secure one-click OAuth. You don't change your email address or forward mail anywhere — replies come from your real inbox and customers reply directly to you.

Which plan includes the Email Agent?

The Email Agent is included on every CloseReply plan, starting with Starter at $149/month. Every plan also includes a 7-day free trial with no credit card required.

How fast does it reply?

Every inbound email gets a reply within 60 seconds, 24 hours a day, 7 days a week — including nights, weekends, and holidays.

Will customers know it's AI?

The reply is written in your tone and sent from your real Gmail address, so it reads like you wrote it. You control the tone and sign-off, and you can review every conversation in your dashboard.